Customer Service Award Winners ABA awards 2018

On 28th November 2018 we attended a gala dinner for the Ashford Business Awards where we were thrilled to win the award for Best Customer Services and we were up against some pretty stiff competition that night. Jo collected the award on behalf of the team. We are all so happy to be recognised for the care and time we give to all of our customers and the services we provide them.

Runner up for East Kent Foot Care at the Independent Business Awards Kent

East Kent Foot Care was recently shortlisted as a finalist for Business of the Year in Kent and has received the runner up prize in the Community Award at the Independent Business Awards Kent.
Jo has tirelessly fundraised, set up and delivered foot health care clinics to the homeless and vulnerable in Folkestone and surrounding areas has been recognised for her achievements by receiving the runner up Community Award at the IBAK awards held on Friday 12th October at the Great Danes Hotel in Maidstone. In addition to being recognised for the work she puts into the local community her business East Kent Foot Care was a finalist in the Business of the Year Award too. Jo was thrilled to be nominated and even more so to discover she was a finalist in 2 categories. East Kent Foot Care were the only foot health care business to be nominated for these awards and to receive the recognition she has, shows that the importance of foot care across the board is an area that promotes the importance of the service Jo and her team. 

Prince’s Trust Collaboration

Earlier in the year when we started up our FREE foot care clinics for the local homeless and vulnerable we were lucky enough to have some interest from the local media. Through this exposure we were contacted by the Prince’s Trust Team Programme managers.

They were really interested to hear what we were doing and were considering working with the individuals in this demographic as part of one of their course ‘challenges’.

The young people involved in the Programme complete a 12 week course and if successful receive a City and Guilds Qualification as well as work experience and CV skills. Jo visited the team at their base on a couple of occasions to provide further insight to the young people as to the purpose of our clinics and also to provide more information about the other things that were also happening whilst our clinics were running, such as the hot meal provision as well as toiletries, clothing and other essentials given out through the kindness of the local public’s donations.

The team decided to raise money to help the services and they also attended the Salvation Army Hall in Folkestone to experience what it is like to be involved with the provision of these services.

After the team had attended the sessions they spoke with us;

“Our team challenge was inspirational because I got to speak to the homeless people and learn their stories.” Beth

“I found it interesting, I spoke to a man with a dog, who told me how his dog helped him with his situation” Matty

“It was a lot of fun, it was enlightening to learn about homelessness and the “dos” and “don’ts” of working with homeless people” Seren

“It was quite nice, to help the homeless by putting food on their plates and giving them fresh clothes” John

We are thrilled that our clinics have now led to a broadening of other local organisations coming together to further help the homeless and vulnerable in our local area. In addition, a team member has now gone on to volunteer their time to volunteer and assist with this provision on a regular basis and this interaction of organisations has led to further educating young people to the plight of those homeless and vulnerable in our area as well as helping to break down barriers they may have had prior to embarking on their Prince’s Trust Team journey.

100km Challenge!

Max Sheppard first came to visit us in December 2017 after embarking on his initial training to take on the London 2 Brighton 100km walk. He was experiencing foot pain and debilitating callusing and blistering which he never experienced prior to training. Since, December we have worked hard with Max to help him to succeed with his challenge. We have worked to offer advice and orthotic supports to wear in his walking boots, cushioning and spacers to help reduce the friction as well as maintaining the condition of his feet to help him achieve his 100km goal.

Over the May bank Holiday Max completed his challenge in just over 25 hours and contributed to charitable causes by doing so. Max sent us this photo of him post challenge preparing to begin the recovery process!

It seems that Max is a glutton for punishment and has signed up for another gruelling 100km challenge! This time over the August bank holiday weekend. This time he will be participating in the South Coast Challenge which is being organised by Action Challenge.

Max is raising funds this time for TAMBA (twin and multiple birth association) which is a charity close to both of our hearts as Max has identical girl twins and I have identical boys and both of our families are members of this organisation.

Tamba is the only UK-wide charity working to improve the lives of twins, triplets or more, and their families. They do this through successful campaigning to improve health and developmental outcomes; funding clinical research to reduce the risks faced before, during and after birth; and by providing practical support for all families, including those in crisis and my family has benefited from their support in our early days of having our twins.

If you would like to donate and support Max his fundraising page is:

https://uk.virginmoneygiving.com/MaxSheppard2

Good Luck Max!!

 

 

Soroptimist Inspirational Woman of the Year in Shepway 2018

In May, East Kent Foot Care celebrated Jo Shapter’s news that she had been shortlisted as a finalist for the Soroptimist Inspirational Woman of the Year in Shepway awards for her dedication to improving vulnerable lives in our local community.

Jo, Viki and some of our lovely clients and friends came along to the awards ceremony at the Clifton Hotel in Folkestone to watch Jo receive her award from the Mayor. Well Done Jo!

Foot care presentation for those living with Osteoporosis

Recently, we were invited along to give a presentation to the Osteoporosis Society Support Group. We set up and delivered a bespoke presentation to the attendees ensuring we made it relevant to their condition and offered a free foot health check to all. We spent a lovely afternoon providing foot health care education, offering tips for self help as well as answering any particular questions or concerns the members had.

Expanding our services

This week Jo Shapter has been away looking at the microbiological implications affecting our feet. It was an intensive week away but well worth it and she returns with a wealth of knowledge to aid our work.

 

 

 

 

 

 

 

 

 

 

 

 

Jo took swabs from her own feet and the surrounding environment and incubated them for 48 hours after transferring the swabs onto Agar plates. Below are some images of what she found under the microscope! Through these important sessions we have been able to pledge to become antibiotic guardians.

#ANTIBIOTICGUARDIAN #PODIATRYASSISTANT #MICROBIOLOGY #WHATSBETWEENYOURTOES